Frequently Asked Questions
Find answers to common questions about telehealth mental health services, appointments, insurance, fees, and how to get started with care.
What is telehealth mental health care?
Telehealth mental health care allows you to receive therapy, psychiatric evaluation, and medication management through secure video appointments instead of in-person visits.
How do I schedule an appointment?
You can schedule an appointment using the online booking system. After scheduling, you will receive confirmation and instructions for your telehealth session.
Do you accept insurance?
We accept select insurance plans. Please contact us or visit the Fees & Insurance page to verify coverage and payment options.
Are telehealth sessions confidential?
Yes. All telehealth sessions are conducted through secure, HIPAA-compliant platforms to protect your privacy and confidentiality.
What do I need for a telehealth appointment?
You will need a stable internet connection, a computer, tablet, or smartphone, and a private location for your session.
Can I reschedule or cancel my appointment?
Yes. Appointments can be rescheduled or canceled according to the cancellation policy. Please contact us in advance to make changes.